Terms of service
These Terms of Service govern your use of the SoleCycle website and your purchase of products from SoleCycle. By accessing our website or placing an order, you agree to these Terms.
1. Online Store Terms
By using this website, you confirm that you are legally able to enter into a purchase agreement in your jurisdiction.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
2. Products and Product Information
We make reasonable efforts to display our products, descriptions, colors, images, and features as accurately as possible. However, product appearance may vary slightly depending on your device, screen settings, or manufacturing variations.
We reserve the right to modify or discontinue products at any time.
3. Pricing
All prices are listed in U.S. dollars unless otherwise stated.
Prices, promotions, and product availability may change without notice. Any promotional pricing or discounts are subject to the terms displayed at the time of purchase.
4. Orders and Payment
By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.
We reserve the right to refuse, limit, or cancel an order if necessary, including in cases of suspected fraud, pricing errors, inventory issues, or incorrect order information.
If an order is canceled after payment has been collected, the applicable amount will be refunded to the original payment method.
5. Shipping
Shipping times are estimates and are not guaranteed. Delays caused by shipping carriers, weather, holidays, customs, or other circumstances outside our reasonable control may occur.
For complete information, please review our Shipping Policy.
6. Returns and Refunds
Returns, replacements, and refunds are handled according to our Refund & Return Policy.
Customers are responsible for reviewing that policy before purchasing.
7. Product Use
Customers are responsible for following any care instructions provided with the product and for determining whether their shoes or other items are suitable for machine washing.
SoleCycle is not responsible for damage resulting from improper use, failure to follow care instructions, or washing items that are not machine-washable.
8. Intellectual Property
The SoleCycle name, branding, website design, text, graphics, logos, product photography, and other original website content may not be copied, reproduced, distributed, or commercially used without permission, except where otherwise permitted by law.
9. Third-Party Services
Our store may rely on third-party providers for services such as website hosting, payment processing, order fulfillment, shipping, analytics, and advertising.
Use of certain third-party services may also be subject to their respective terms and privacy policies.
10. Prohibited Uses
You may not use this website to:
- violate applicable laws or regulations;
- attempt to interfere with the security or operation of the website;
- submit fraudulent information;
- transmit malicious code;
- scrape, copy, or exploit website content for unauthorized commercial purposes; or
- infringe upon the rights of SoleCycle or another party.
11. Disclaimer
We aim to provide accurate and reliable information, but we do not guarantee that the website will always be error-free, uninterrupted, or completely current.
Product results may vary depending on factors such as shoe material, stains, detergent, washing method, and care instructions.
Nothing on this website should be interpreted as guaranteeing a particular cleaning result.
12. Limitation of Liability
To the fullest extent permitted by applicable law, SoleCycle will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted.
13. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how personal information is collected, used, and shared.
14. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated revision date.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms where permitted by law.
15. Governing Law
These Terms are governed by the laws applicable to the jurisdiction in which SoleCycle operates, without limiting any consumer protections you may be entitled to under applicable law.
16. Contact Information
Questions about these Terms of Service can be sent to:
SoleCycle
Email: shopsolecycle@gmail.com